FAQ

Fast and Secure Delivery:

All printing and shipping is handled by Gelato, which is a global printer and distributor. Prints are shipped worldwide from their 100+ locations, depending on which one is closer to you. 

Delivery Time: Orders usually ship out within 72 hours of your purchase, and will usually arrive within 5-10 working days, depending on your location.

Standard Flat Rate worldwide shipping is free of charge. Please note that while shipping is free of charge, you will be responsible for any local tax duties. 

Packaging: Depending on the size of your print and destination country, prints are shipped in either a reinforced tube or crumble proof packaging to ensure safe delivery.  

Exchanges & Returns:

I truly believe that you will love your prints. They will quickly become the talking-point of your space and will uphold the test of time. And so, exchanges and refunds are not accepted. 

The print tubes and packaging are extremely tough and are capable of surviving the roughest of shipping journeys; however in the rare event that your print arrives with any kind of damage, I will gladly replace it for you completely free of charge. Just send an email with an image of the package and the order number to photo.raghidabuizz@gmail.com and I will get the replacement arranged for you. 

Secure Payments:

My store is integrated with the most secure and trusted payment gateways that we all know, including American Express, Apple Pay, MasterCard, and Visa.

For any additional inquiries, please email me at photo.raghidabuizz@gmail.com